bbajie's Privacy Policy
Your personal information is completely secure with us — find out in detail here how your data is collected, used, and stored.
Introduction Our Commitment to Privacy
bbajie ("we", "us", or "platform") operates a safe and trusted online gaming environment for players in Bangladesh. This privacy policy explains what information we collect when you use the bbajie.cam website, how we use that information, who we may share it with, and what steps we take to protect your data.
By using our website, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please contact us before using our services.
bbajie provides services only to those aged 21 or older. We do not knowingly collect any personal information from minors. If we become aware that a minor's information has entered our system, we will delete it immediately.
1 What Information We Collect
We may collect different types of information depending on the nature of your relationship with us. The details of this information are described below:
Identity Information
Information we collect at the time of account registration includes:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address
- National ID number or passport details (when identity verification is required)
Financial Information
Information we collect to process deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Transaction history and amounts
- Transaction date and time
- Withdrawal method details
Gaming Activity Information
Information we collect to improve your gaming experience:
- Play history and results
- Bet amounts and frequency
- Preferred game categories
- Bonus and promotion usage details
Technical Information
Information automatically collected for site operation and security:
- IP address and device type
- Browser version and operating system
- Page visit times and sequence
- Cookie and session data
2 Why We Use Your Information
We use your information only for specific and legitimate purposes. These purposes are described in detail below:
Account Management and Service Delivery
We use your information to create and manage your bbajie account, process deposits and withdrawals, enable gameplay, award bonuses and rewards, and ensure the security of your account.
Identity Verification and Fraud Prevention
We use information to confirm your identity and verify that you are aged 21 or older. We also conduct monitoring to prevent illegal activity, money laundering, and fraud.
Service Improvement and Personalisation
By analysing your gaming preferences, we make better game recommendations, improve platform performance, conduct research for developing new services and features, and make customer support more effective.
Communication and Customer Service
We use your contact information to send you important account-related messages, inform you about promotional offers (if you have given your consent), resolve issues via live chat and email, and provide technical support.
Meeting Legal Obligations
We are required to comply with applicable laws and regulations, respond to requests from regulatory authorities, resolve disputes, and comply with court orders. Using the necessary information in these cases is legally permitted.
3 Sharing Information with Third Parties
bbajie does not sell your personal information. However, there are certain circumstances in which we may share information. In each case, we ensure that data protection standards are maintained.
Service Providers
Trusted third-party providers who assist with payment processing, game technology supply, and customer service management may have limited access to information. These providers operate under strict confidentiality agreements.
Legal Requirements
In the case of court orders, government investigations, or legal obligations, we may be required to provide the relevant authorities with the necessary information.
Business Transfers
In the event of a merger, acquisition, or asset transfer, user data may be transferred. In such circumstances, we will notify you in advance and protection under this privacy policy will continue.
Preventing Security Threats
To address fraud, cyberattacks, or other security threats, we may share relevant information with security partners.
4 Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the bbajie website. Cookies are small text files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to keep login sessions active, manage security tokens, and prevent technical errors. These cookies cannot be disabled.
Analytical Cookies
We use analytical cookies to understand the number of website visitors, the most frequently visited pages, and how users navigate the site. This information is processed in aggregate and is not used to identify any specific individual.
Preference Cookies
These cookies are used to remember your language preference, game settings, and other personalised preferences. You can control these cookies from your browser settings, though disabling them may limit some features.
You can delete cookies or stop accepting new cookies at any time by changing your browser settings. Please note that disabling cookies may mean some services do not work correctly.
5 Security Measures for Your Information
bbajie has put in place industry-standard technical and organisational measures to protect your information. The key components of our security framework are outlined below:
SSL Encryption
All data transmitted on our website is protected by 256-bit SSL encryption. This ensures that your data cannot be read by third parties while in transit.
Secure Servers
Your information is stored on secure servers in a controlled environment. Measures are in place to prevent unauthorised access at both the physical and digital level.
Restricted Access
Only authorised staff can access your information, and they operate under strict confidentiality agreements. Access logs are reviewed regularly.
We do acknowledge, however, that data transmission over the internet is not completely secure. We make every effort to protect your information, but no method can guarantee 100% security. If a security issue is detected, we will act promptly and notify affected users.
6 Data Retention Period
We retain your personal information only for as long as necessary. We consider the following factors when determining the retention period:
Active Accounts
We will retain your information for as long as your bbajie account remains active. This includes registration details, transaction history, gaming records, and contact information.
After Account Closure
Even after an account is closed, we may retain certain information for a defined period to meet legal obligations. Financial transaction records generally need to be kept for a longer period.
Data Deletion
Once the retention period has ended or legal requirements have been met, we securely delete or anonymise your information so that you can no longer be identified.
7 Your Data Rights
bbajie gives the highest importance to your right to data privacy. You have the following rights:
Right to Access
You may request a copy of your personal information stored with us at any time. We will respond to your request within a reasonable timeframe.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will update the information accordingly.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Restrict Processing
You may request that the processing of your information be restricted for specific purposes, particularly when the accuracy of the information is in dispute.
Right to Data Portability
You may request a copy of your information in a structured, machine-readable format.
Right to Object
You may object to the use of your information for specific purposes, particularly in relation to marketing communications. We will stop this immediately upon receiving such an objection.
To exercise these rights, please contact our support team. We will endeavour to respond to your request within 30 working days.
8 Protection of Minors
Age Restriction: 21+
bbajie's services are for those aged 21 or older only. We do not knowingly collect any personal information from minors or provide gaming services to them. Age is verified at the time of registration and identity documents may be requested if needed.
If a Minor's Information Is Found
If we become aware that a minor is using our platform or that their information exists in our system, we will immediately close that account, delete the collected information, and cancel the relevant transactions.
9 Notice of Policy Changes
bbajie may update this privacy policy from time to time. If changes are made, we will notify you in the following ways:
Notification Methods
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email address.
- A notice may be displayed on the website's home page.
If you continue to use the platform after a revised policy has been published, you will be considered to have accepted the new policy. If you do not agree with the changes, you will always have the option to close your account and stop using our services.
10 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
bbajie Privacy Team
24/7 support available in Bengali
[email protected]
We will take your request seriously and try to respond as quickly as possible.
Please also read our Terms and Conditions and Responsible Gaming Policy.